1. Delivery Locations
We offer delivery services to most locations across India.
Whether you reside in a metropolitan city or a remote town, we are committed to
bringing your personalized photo prints to you.
2. Estimated Delivery Time
The delivery time for your personalized photo prints
may vary based on the product's complexity and customization options. Generally,
we aim to deliver your order within the following time frames:
- Metro Cities: 5 to 7 business days
- Non-Metro Cities: 7 to 10 business days
- Remote Locations: 10 to 14 business days
3. Shipping Charges
We offer free shipping on all orders above a certain value
within India. For orders below this value, a nominal shipping fee may apply. You can
find detailed information about shipping charges during the checkout process.
4. Order Tracking
Once your personalized photo print order is dispatched, we will
provide you with a tracking number via email and Whatsapp . You can use this
tracking number to monitor the status of your shipment until it reaches your
designated delivery address.
5. Secure Packaging
We understand the value of your personalized photo prints
and take utmost care in packaging them securely to prevent any damage during
transit. Our packaging ensures that your cherished memories arrive in pristine
condition.
6. Delivery Partners
We have partnered with reputable courier services like at
present BlueDart to ensure reliable and timely deliveries. While we strive to meet
the estimated delivery times, please note that unforeseen circumstances or regional
limitations may cause slight delays.
7. Non-Availability at the Time of Delivery
If you are unavailable at the time of
delivery, our courier partner will usually make multiple attempts to deliver your
package. In case of repeated unsuccessful attempts, they may get in touch with you
to reschedule the delivery or provide pickup instructions from a nearby delivery
center.
8. International Shipping
At this time, we only offer shipping services within India
and do not support international deliveries. However, we are constantly working to
expand our services, and international shipping options may be available in the
future.
9. Customer Support
Should you have any questions, concerns, or need
assistance with your order or delivery, our dedicated customer support team is here
to help. You can reach us through support@prolab.in or +91 99803 99806, and we
will be delighted to assist you.
At PRO LAB we are committed to ensure a delightful experience for all our
customers from personalized photo printing to safe and timely deliveries, your
satisfaction is our top priority. Thank you for trusting us with your precious memories.
PRO LAB